Best Western West Towne Suites

★★★★★

The family rooms were spacious and included a refrigerator and microwave. There was plenty of space to store luggage and bags, and we didn't feel crowded in our room. There was a nice area to sit and lounge in the lobby and breakfast area. The hotel offers coin-laundry machines for guests. The staff was really friendly, responsive, attentive, always smiling, and helpful in answering questions, and did a good job making us feel safe and at home. The check-in/out process was seamless. When booking, we requested a "family room, but the description online was confusing. It made it sound like we were going to have a room with 4 beds, two couches, and two bathrooms. The "family room" is a larger, more spacious hotel room (sleeps 6) with a small living space and included two queen beds, a sleeper sofa, a larger counter in the living area with a sink, refrigerator, and microwave. We requested an "adjoining room" when booking, but at check-in we learned that adjoining rooms weren't an available option at this location. The staff was able to get our two rooms directly across from e

★★★★★

The size of the room was really nice--felt spacious enough to spend time + for my toddler to walk around, and nice to have the couch in addition to the bed. The bed was comfortable. Nice to have the full-size fridge available. Hotel was reasonably quiet, and a convenient location. Everything was very clean, and the elevator was nice. Also the front lobby, with VHS options in addition to the TV. There was some damage on the bottom of the bathroom door, and on the fridge doors (rust, discoloration), even though everything was functional. Also a little bit weird smell in the hallway. People make a big deal about the "made to order" breakfast, which I thought was.... fine? Not bad, but nothin to make a fuss over. If anything it felt restrictive on the few choices available + with the ticket system, and it had a weird layout, including gambling machines in the corner (why).

★★★★★

La chambre était grande et belle avec frigo et micro-onde ! Le déjeuner était super bon, tu as le choix entre 3 repas! L'air climatisé était super bruyant et c'était impossible de l'arrêter

★★★★★

The room was clean and comfortable. Had a first floor room and we could hear people walking around in the room above us. Wasn’t all night, but we were surprised how loud the waking was.

★★★★★

I love the breakfast they serve at this property. Eggs anyway you like them. Over charge for travelling with our pet.

★★★★★

Staff was very friendly, rooms were clean and comfortable. Breakfast selection was good. Nothing

★★★★★

Good timing for the breakfast and it's very organized.. The facilitie has a gym but not a pool

★★★★★

Excellent breakfast, and cooks/staff were helpful to me, very friendly!

★★★★★

Since my room assigned was not ready when arrived. They quickly provided a room with extra comfort.

★★★★★

Great value for Monday. Very clean, well maintained with great breakfast.

★★★★★

Our go-to place whenever we visit family/friends in the Madison area. We have stayed here multiple times and have never been disappointed. They have one of (if not the best) breakfasts ever in any hotel/motel. Fresh fruit, good coffee, made to...