Lancaster Arts Hotel

★★★★★

The staff went well beyond expectations. We went to celebrate my mom’s retirement by traveling on an Amtrak train from New Orleans to Pennsylvania. Once we were in Lancaster we chose this lovely hotel for our stay. The staff were very friendly, knowledgeable, and helpful in all aspects. My aunt has stage 4 cancer and had many issues, but they didn’t mind going the extra mile to help us. The manager stayed in touch with us daily to make sure we were all okay and enjoying our stay. She even left a few goodie bags in our hotel for choosing to stay there. Everyone was so helpful with advice and al The parking garage is kind of closed in and isn’t a place to wonder alone especially at night. I myself didn’t have any issues, it’s just as all females it made me feel uncomfortable. But me and my sister went together as a pair to load our luggage and then we drove to the front to pick up my mom and aunt. Just for safety reasons. But overall we didn’t have any issues. I just would recommend a double up when going to the car and coming from it if you’re a lady. Otherwise, I really have no complaints.

★★★★★

Beautiful building with architectural interest, conveniently located for the city and with ample covered parking. The breakfast was good with a nice variety of options, an attractive dining room, and an attendant who took great care of everything! Helpful staff. Loved the focus on the arts.

★★★★★

It’s a very successful, reworking of an industrial building. I love the art scene. Very interesting menu at the restaurant. Coming from downtown Lancaster it was hard to find the parking area. There should be a clearer sign.

★★★★★

It's originally Kool stuff and a wonderful staff that made staying there was incredible! It was the that just took me to another place of the day's peace. N/a

★★★★★

Location. We had a great view of some fireworks from our room. The room was very clean. The free breakfast was great! Nothing

★★★★★

Everything comfortable except in couch room av wasn't working well. A bit old ish and rustic

★★★★★

Friendly staff, comfortable room, loved the artwork everywhere, good location

★★★★★

Everything comfortable except in couch room av wasn't working well.

★★★★★

1. How close it was to town. 2. Breakfast included. 3. Restaurant was excellent! 4. Clean.

★★★★★

The location was convenient to shopping and entertainment venues. Some were walkable. My room was very comfortable with everything I would need to start my morning plus end my day in comfort for a good nights sleep. All the hotels staff were...