Sleep Inn Matthews - Charlotte

★★★★★

Amazing staff. Observed going above board to help people. Exceptionally clean. Nicely set up room with "kitchenette." Breakfast had sausage, egg, waffles, variety of cold foods. People upstairs from us were stomping around until 2:30 in the morning. Really a design flaw; more insulation between floors would have helped. If you like quiet, ask for top floor. Would be nice to have USB charging. It was only on the TV and only worked while on, timing off every 15 minutes. We'll remember to bring wall adapter.

★★★★★

The black girl at the front desk can't remember her name but she was really nice to talk to, she was very helpful as well. She has a slight accent. Cars pulling up in the back of ppl that didn't have a room. No security to escort them off property. Breakfast wasn't really good to be honest, plain options, meat didn't look fresh. I did stay a extra night only bc the rates were exceptional for the time being.

★★★★★

It was quiet. My room was close to elevators but I heard nothing. I didn't like that the air was blowing up into the curtain when the air conditioner was on. I tied it up so the air would blow into the room.

★★★★★

I like the location and the staff was friendly. The room was dusty and it took too long for the hot water to warm up.I had to run the water for 20 minutes before it got warm.

★★★★★

The location of the hotel is great The air conditioning in my room was extremely noisy, like an airplane turbine. The breakfast was of poor quality and variety.

★★★★★

Overall my stay was good, but the bed was a little hard. The comfort of the bed

★★★★★

The parking Lack of space, sink outside the bathroom.