Courtyard Detroit Utica

★★★★★

The staff were awesome and very helpful. No hairdryer in the room and unable to get one until later that day (not ideal when I had to leave for a full day of meetings with wet hair). The front desk staff did ensure I had one for the next day though. The facilities are dated and reception looked a bit grubby. The bed was far too soft, particularly at the top end where it felt as though the top half of my body was sinking into the mattress whilst the lower half of my body was being elevated. Really very strange mattress.

★★★★★

We liked the location Elevator was broken, toilet ran, sink leaked. The bed did not face the TV. The room layout was really bad. There was an end table attached to the sofa which we tripped over trying to get into the bed. The air conditioner made a large amount of noise. There is a night light/ regular light in the sink area that kept changing from night light to bright light. We would never stay here again.

★★★★★

The locaion was the only good part of this hotel! My husband woke up to bed bugs crawling on him! He went to the front desk and they confirmed it was a bed bug! I had to wash all or clothes when we came home and spray our lugage in he garage To be on the safe side. The manager said he would refund our room but so far, we have not seen a refund on our credi card. Our stay was a nightmare.

★★★★★

Staff was very nice Toilet never worked properly in room and we couldn't change room. The public womens bathroom also flooded. It was hot in lobby area. Not worth the money. They have a lot to work on. Do not stay at this hotel.

★★★★★

I like that check out is noon. Unlike other facilities that have you checking out at 11 am. The extra hour allowed me to sleep in and relax that much more

★★★★★

Set up of the room We were told there would be breakfast but there was none.

★★★★★

Clean and custom service friendly Hard to find