Other guest reviews
Booking.com guest
via Booking.com guest
★★★★★
Mr Steve the front office gentleman was very kind and welcoming. Mr Guillermo was very nice and attentive at the bar. The outdated overall decor of the hotel. A little paint and carpet replacement would do wonders for this place. It's still a great place to visit., fight with all due respect and honesty it is very dated and the carpet has a bad smell.
Booking.com guest
via Booking.com guest
★★★★★
The rooms are decent with clean a bathroom. The check in process was tedious and long. The front desk personnel were not able to identify my reservation despite my confirmation on hand. The staff were stingy with towels and at one spell a janitor who was incidentally at the front desk was rude and did not want the towels that we need for swimming.
Booking.com guest
via Booking.com guest
★★★★★
Spacious room. Could use a couch as a sleeping place for child. The beds are comfortable. The pools are nice. Cleaner/newer carpet would be nice.
Booking.com guest
via Booking.com guest
★★★★★
Just the hot water No soap, Carpet needs cleaning, hotel needs an update
Booking.com guest
via Booking.com guest
★★★★★
The rooms and friendly staff The spas were not warm enough
Booking.com guest
via Booking.com guest
★★★★★
Nice towels and bedding . No soap in room
Booking.com guest
via Booking.com guest
★★★★★
Clean ,they did not put soap in my room
Booking.com guest
via Booking.com guest
★★★★★
No complaints everything was awesome the staff, residents, and the ambience
Booking.com guest
via Booking.com guest
★★★★★
Tommi the waiter. The amazing shot springs pools and spas. The service. The extremely comfortable beds. The drinks and resort feel. How accommodating everyone is. Perfect place.
Booking.com guest
via Booking.com guest
★★★★★
This was our second time staying at this resort. Last time we enjoyed the spa services (massage, etc.), this time we swam in several of the pools. The restaurant had excellent breakfast options and the ac in our room was marvelous.
Booking.com guest
via Booking.com guest
★★★★★
I was able to do a late check out in tell 3pm. Best part was sleeping in on check out day!
Booking.com guest
via Booking.com guest
★★★★★
I like the healing water, the view of this resort, the restaurant
Booking.com guest
via Booking.com guest
★★★★★
Family friendly, fun, safe for the kids to run around the restaurant by the pool has good food. You can eat and drink by the pool.
Booking.com guest
via Booking.com guest
★★★★★
Been coming here for 35 years, never any bad surprises.